Privacy Policy

This Privacy Policy explains how Planet Harbor processes personal data when you use planetharborshop.click and related services connected with our spiritual growth courses for business professionals.

Policy guidance

This overview highlights the principal topics addressed in this notice and directs readers to the relevant support path when further clarification is needed.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel

Privacy Contact

Privacy contact
sales@planetharborshop.click
Telephone
+421 919 583 905
Mailing address
Mlynská dolina 6079, 84104 Bratislava
Privacy inquiries
01 · Purpose

How We Use Data

We process personal data to provide and administer accounts, enrollments, and course access; communicate with users; process payments and related records; maintain security, prevent abuse, and troubleshoot technical issues; analyse site performance and improve content; comply with legal obligations; and manage disputes, enforcement, and recordkeeping.

We use personal data only for operational and compliance-related purposes described here.
02 · Sharing

Service Providers

We may share personal data with trusted service providers that support hosting, payment processing, analytics, customer support, security, and course delivery. These parties may process data only for the services they provide to us and are expected to handle it under appropriate confidentiality and security obligations.

Service providers receive only the information needed to perform their functions.
GDPR
EU framework

GDPR Notice

Where the GDPR applies, we process personal data only on a valid legal basis, such as performance of a contract, compliance with legal obligations, our legitimate interests, or consent where required. We also apply data minimisation and purpose limitation principles in our handling of personal data.

If you are located in the European Economic Area, the GDPR may apply to our processing of your personal data when we act as a controller or otherwise determine the means and purposes of processing.

This section is intended for users whose data is protected by the GDPR.
GDPR

GDPR Rights

Where applicable, you may request access to your personal data, rectification of inaccurate data, erasure, restriction of processing, data portability, and objection to processing based on legitimate interests. If processing is based on consent, you may withdraw consent at any time without affecting prior processing.

GDPR rights are available subject to the conditions and limits set by law.
User Rights

Your Rights

Depending on applicable law, you may have rights to access, correct, delete, object to, or restrict certain processing of your personal data, and in some cases to receive a copy of the data you provided. You may also have the right to lodge a complaint with a supervisory authority if you believe your rights have been infringed.

Available rights may differ depending on your location and the legal basis for processing.
Requests

How to Make a Request

To exercise a privacy right, please submit a clear request using the contact details in this policy and describe the data or processing activity concerned. We may ask for information needed to verify your identity and to understand the scope of the request before responding.

We may need to verify identity before acting on a rights request.
Data Retention

Data Retention

We retain personal data for the period needed to provide the service, maintain records, resolve disputes, meet legal obligations, and support legitimate business needs. When data is no longer required, we delete it or anonymise it, unless a longer retention period is required by law.

We keep data only for as long as needed for the stated purpose or legal requirement.
Policy Updates

Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our services, processing practices, or legal requirements. The revised version will apply from the date it is posted unless a different effective date is stated.

We review this policy when our practices or legal obligations change.
Data category

Data We Collect

We may collect identifiers and contact details, account and course information, payment-related records, messages you send us, technical data such as device and browser information, and usage data about how you interact with our pages and course materials.

The data we process depends on how you use the site and services.
Collection source

Sources of Data

We receive personal data directly from you when you create an account, enroll in a course, complete forms, or contact us. We also collect data automatically through the website, including logs, cookies, and similar technologies, and may receive limited information from payment, hosting, analytics, or support providers acting on our behalf.

Information may come from your direct submissions, site activity, and service providers.
Cookie category

Types of Cookies

Our cookies may include strictly necessary cookies for site operation, preference cookies that remember settings, and analytics cookies that help us understand site performance and usage patterns. Cookies may be session-based or persistent, depending on their purpose.

We use cookies that support core functions, preferences, and basic site analytics.
User control

Cookie Controls

You can manage cookies through your browser settings and may be able to limit certain cookies through on-site controls. If you disable some cookies, parts of the website may not function as intended, including features that rely on session management or preference storage.

Cookie settings can be adjusted through browser controls and, where offered, site preferences.